Open: Monday to Sunday (0700–1700hrs) · On-call 24/7 · Tel: 01455 363 500

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We'd love to hear from you. Whether you're enquiring about care for yourself or a loved one, our friendly team is here to help.

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We take all concerns, queries, and complaints seriously. Please use the relevant contact below and we will respond promptly.

Non-Urgent Concerns

For non-urgent concerns, please call us during working hours or send us an email and we will get back to you as soon as possible.

Invoice & Payment

If you have any invoice queries or would like to discuss anything relating to billing or accounts, please get in touch.

01455 363 500[email protected]

Accounts opening hours: Monday, Wednesday & Friday — 8am to 2pm

Complaints

If you have a complaint, please get in touch. We aim to respond within 48 hours. For urgent matters, please call us directly. Once we receive your complaint, we will send you a copy of our complaints policy.

01455 363 500[email protected]

We aim to respond within 48 hours. For urgent complaints, please call.

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